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Guten Tag,

vielen Dank, dass Sie sich mit uns in Verbindung gesetzt haben. Ihre Zufrie=
denheit mit unserem Service und unseren Tarifen liegt uns am Herzen!



Aufgrund eines aktuell erh=C3=B6hten Anfrageaufkommens kommt es derzeit zu =
l=C3=A4ngeren Bearbeitungszeiten. Wir bitten um Ihr Verst=C3=A4ndnis und ve=
rsichern Ihnen, dass wir Ihr Anliegen so schnell wie m=C3=B6glich bearbeite=
n.



Sie m=C3=B6chten die z=C3=BCgige Bearbeitung Ihres Leistungsfalls unterst=
=C3=BCtzen? Helfen Sie mit =E2=80=93 durch vollst=C3=A4ndige Unterlagen!



Leistungsfall zu Ihrem Zahnvorsorge Premium- oder Zahnersatz-Tarif

Bitte reichen Sie folgende Unterlagen ein:

=E2=80=A2 Vollst=C3=A4ndige Rechnung

=E2=80=A2 Genehmigungsschreiben Ihrer gesetzlichen Krankenversicherung

=E2=80=A2 Direktabrechnung (diese erhalten Sie von Ihrem behandelnden Arzt =
oder =C3=84rztin)

=E2=80=A2 Angabe der patientenbezogenen medizinisch notwendigen Begr=C3=BCn=
dung bei Berechnungen zwischen dem 2,3-fachen und 3,5-fachen Satz der Geb=
=C3=BChrenordnung f=C3=BCr Zahn=C3=A4rzte (GOZ)



Bei einer Rechnung zur professionellen Zahnreinigung:

=E2=80=A2 Vollst=C3=A4ndige Rechnung

=E2=80=A2 Abrechnungs- oder Ablehnungsschreiben Ihrer gesetzlichen Krankenk=
asse



ODER

=E2=80=A2 Bei Versicherten der AOK Rheinland/Hamburg: Kopie der Versicherte=
n-Karte



Leistungsfall zu den Tarifen Ein- oder Zweibettzimmer

Bitte reichen Sie folgende Unterlagen ein:

=E2=80=A2 Vollst=C3=A4ndige Rechnung

=E2=80=A2 Angabe der Diagnose (ggf. durch Kopie des Entlassungsberichtes)



Leistungsfall zur Auslandsreiseversicherung

Bitte reichen Sie folgende Unterlagen ein:

=E2=80=A2 Gesamtreisebuchung (z.B. bei Pauschalreisen)

=E2=80=A2 Vollst=C3=A4ndige Behandlungsrechnung

=E2=80=A2 Abrechnungsschreiben Ihrer gesetzlichen Krankenversicherung (nur =
bei Reisen in Europa, T=C3=BCrkei und Tunesien)

=E2=80=A2 Arztbericht (inkl. Anamnese, Diagnose und Behandlungsma=C3=9Fnahm=
en sowie Verordnungen, falls Medikamente bezogen wurden)

=E2=80=A2 Nachweise zum Reisezeitraum (z.B. Boarding-P=C3=A4sse, Vignetten,=
 Passstempel oder =C3=84hnliches)

=E2=80=A2 Schadenbogen <https://www.vigo-select.de/download/pdf/sf_ar20>



F=C3=BCr eine vollst=C3=A4ndige Liste der einzureichenden Dokumente beachte=
n Sie bitte das Dokument "Hinweis einzureichender Unterlagen"

=E2=80=A2 f=C3=BCr Tarife der vigo 4YOU-Reihe <https://www.vigo-krankenvers=
icherung.de/download/pdf/doc/hinweis-rechnungen>

=E2=80=A2 f=C3=BCr Tarife der vigo select-Reihe<https://www.vigo-select.de/=
download/pdf/hinweis_rechnungen_select>



Im Rahmen der Bearbeitung behalten wir uns das Recht vor, erg=C3=A4nzende U=
nterlagen anzufordern, sofern dies zur abschlie=C3=9Fenden Beurteilung erfo=
rderlich ist.



Gerne k=C3=B6nnen Sie uns Ihre Unterlagen unkompliziert per E-Mail zusenden=
.



Auch telefonisch sind wir gerne f=C3=BCr Sie da =E2=80=93 Sie erreichen uns=
 Montag bis Freitag von 7:30 bis 18:00 Uhr unter +49 (0)211 355900 =E2=80=
=93 0.



[cid:vigo_f0c6dd61-ee5b-43eb-9f96-20a710317773.png]

Tel: +49(211)355900-0<tel:+49(211)355900-0> | Fax: +49(211)355900-20<tel:+4=
9(211)355900-20>

E-Mail: service@vigo-krankenversicherung.de<mailto:service@vigo-krankenvers=
icherung.de>

Web: www.vigo-krankenversicherung.de<http://www.vigo-krankenversicherung.de=
>


vigo Krankenversicherung VVaG

Werdener Stra=C3=9Fe 4

D-40227 D=C3=BCsseldorf



Sitz: D=C3=BCsseldorf | Handelsregister: AG D=C3=BCsseldorf HRB21160 | Aufs=
ichtsrat: Werner Greilich (Vorsitzender)

Vorstand: Stefan Schumacher (Vorsitzender), Micha Hildebrandt

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c-e58d7fead7d2.png]





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